Warranty Information

On November 14, 2008, in Billiards Products, by Michael Feiman

One of the questions we get asked quite a bit here at PoolDawg has to do with Warranty information on different brands and more specifically, which brands offer a Lifetime Warranty.  To help everyone out, we’re in the process of posting warranty information in the specs of every cue we carry, but as you might guess, its a big job.  In the meantime, we wanted to list the brands who offer a Lifetime Warranty on their pool cues.

McDermott Cues

McDermott Handcrafted Cues warrants its pool cues purchased from an authorized McDermott Cue retailer or distributor to be free of defects in material and workmanship, including warpage, for the lifetime of the product. McDermott will, without charge to the consumer, repair or replace your cue, provided that the claim is accompanied by a copy of the original sales receipt from an authorized McDermott dealer. McDermott does not warrant its product against damage caused by third parties. This warranty does not cover replaceable items such as tip, finish, and wrap. McDermott will fix such items, however, for a fee. In addition, McDermott, at its sole discretion, may void this warranty if there is evidence of abuse or mishandling. To obtain warranty service on a McDermott product, return the product to an authorized McDermott dealer or directly to McDermott.

Viking Cues

Viking cues are meticulously handcrafted in the U.S.A. from the finest materials and subject to the strictest quality control standards to bring you the best cue in the industry. Viking cues are warranted to be free from material and manufacturing defects.

Viking Cue Mfg., Inc. warrants against warpage and all components of the cue for the life of the product, but excludes replaceable parts such as the tip, ferrule, finish, wrap, and bumper. Viking cues covered by this warranty will be repaired or replaced without charge.

This warranty applies to Viking cues purchased from an authorized Viking retailer or distributor and must be accompanied by a copy of the original sales receipt from the authorized Viking dealer. The warranty applies to Viking cues belonging to the original owner and is non-transferable. All claims are resolved at the discretion of Viking Cue Mfg., Inc. Viking does not warrant its cues against any damage caused by third parties.

Lucasi Cues and Players Cues

Lucasi Cues are warranted to be free from material and manufacturing defects for the lifetime of the cue.  Cue & Case Sales, Inc.  warrants all components, including warpage provided that your cue is accompanied by a copy of the original sales receip from an authorized Lucasi dealer.  Normal wear on replaceable parts such as tips, finish and wraps are not covered under this warranty.  Cue & Case Sales, Inc. does not warrant its product against damage caused by third parties.

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